1. Date and Time you parked at Burbank Bob Hope Airport.
Entry:
Exit:
2. How would you rate the ease of locating the parking lot of your choice?
Excellent
Good
Fair
Poor
3. Which parking location did you park in?
Structure
Lot A
Lot C
Lot E
Lot G
4. Was the parking location clean?
Yes
No
5. Did you utilize an “Express Pay Station” to pay for your parking?
Yes
No
6. How long did you have to wait in line to pay for your parking?
No Wait
1-3 min
3-5 min
5+ min
7. How would you rate the cashier at the exit booth?
Knowledge
Excellent
Good
Fair
Poor
Customer Service
Excellent
Good
Fair
Poor
8. How would you rate your overall parking experience at Burbank Bob Hope Airport?
Excellent
Good
Fair
Poor
Additional Comments:
May We Contact You:
Yes
No
*Grey highlighted questions are required.