1. Date and time of day you rode the shuttle bus.
Date:
2. What terminal were you going to/coming from?
Terminal:
3. Do you recall the bus driver’s name or bus number?
Driver's Name:
Bus #:
4. Upon your arrival at Ronald Reagan National Airport, were you able to quickly locate the Car Rental Shuttle Bus?
Yes
No
5. How long did you wait for the shuttle bus?
Select item from list
No Wait
1-4 min
5-10 min
11-14 min
15+ min
6. How would you rate your bus driver?
Appearance:
Select item from list
Excellent
Good
Fair
Poor
Courtesy:
Select item from list
Excellent
Good
Fair
Poor
Communication:
Select item from list
Excellent
Good
Fair
Poor
Driving:
Select item from list
Excellent
Good
Fair
Poor
7. Was the shuttle bus neat and clean?
Yes
No
8. On a scale of 1 to 10 (10 being the best) how would you rate the overall bus service?
Select item from list
1
2
3
4
5
6
7
8
9
10
Additional comments
May we contact you?
Select item from list
Yes
No
Highlighted questions are required.