1. Date and time of day you rode the shuttle bus. Date:

2. What terminal were you going to/coming from? Terminal:
3. Do you recall the bus driver’s name or bus number? Driver's Name:  Bus #:
4. Upon your arrival at Ronald Reagan National Airport, were you able to quickly locate the Car Rental Shuttle Bus?
5. How long did you wait for the shuttle bus?
6. How would you rate your bus driver? Appearance:  
7. Was the shuttle bus neat and clean?
8. On a scale of 1 to 10 (10 being the best) how would you rate the overall bus service?
Additional comments
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Highlighted questions are required.